Privacy Policy

1. Who We Are

Xcelsior Freightworks LLC ("Xcelsior," "we," "us") is a freight brokerage headquartered at 3400 Wilcrest STE 170 PMB 40241, Houston, TX 77042. We arrange transportation of vehicles, freight, and equipment on behalf of shippers through independent, verified carriers.

2. Information We Collect

We collect information you provide directly when you request a quote, book a shipment, pay an invoice, or contact us, including:

• Name, company, email address, and phone number
• Shipment details (commodity, weight, dimensions, origin, destination, dates)
• Payment information submitted through our secure payment portal
• Documents you upload (BOL, rate confirmations, certificates of insurance, W-9s)

3. How We Use Your Information

• To prepare quotes, tender loads, and coordinate carriers
• To process payments and issue receipts
• To communicate with you about your shipment and our services
• To comply with legal, regulatory, and insurance requirements

4. How We Share Your Information

We share shipment details with the carriers who move your freight and with payment processors to complete transactions. We do not sell your personal information. We may disclose information when required by law or to protect our rights.

5. Data Security

Payment transactions are processed through encrypted, PCI-compliant channels. We do not store full card numbers on our servers. We take reasonable measures to protect your information, but no method of transmission over the internet is fully secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@xcelsiorfreightworks.com.

7. Contact

Questions about this policy can be directed to Xcelsior Freightworks LLC, 3400 Wilcrest STE 170 PMB 40241, Houston, TX 77042, or by email at info@xcelsiorfreightworks.com.