Terms of Service
Last updated: September 2026
1. Brokerage Relationship
Xcelsior Freightworks LLC is a property broker licensed under FMCSA MC-1592038 / USDOT 4149821. We arrange transportation between shippers and independent motor carriers. Xcelsior is not a motor carrier and does not take possession of cargo as a carrier. The carrier transporting your load is responsible for the physical movement and cargo insurance of your shipment.
2. Quotes & Pricing
Quotes provided through this site are estimates based on the information you submit and are subject to carrier availability and confirmation. A rate is binding only when confirmed in a signed rate confirmation. We quote one rate, upfront, with no surprise charges on the invoice.
3. Shipper Responsibilities
You agree to provide accurate shipment details including commodity, weight, dimensions, and any special handling requirements. Misstated weight, dimensions, or commodity may result in additional charges or refusal of service.
4. Payments
Invoices are due per the terms stated on your rate confirmation. Payments made through our online portal are processed securely. Disputed charges must be reported within 30 days of the invoice date.
5. Carrier Verification
We verify carrier operating authority and active cargo insurance before tendering a load. We are not liable for the acts or omissions of independent carriers beyond the limits of their cargo insurance and applicable law.
6. Limitation of Liability
To the fullest extent permitted by law, Xcelsior's liability for brokerage services is limited to the brokerage compensation earned on the shipment. Claims for loss or damage to cargo are governed by the carrier's terms and applicable federal law (49 U.S.C. § 14706).
7. Use of This Website
You may use this site to request quotes, pay invoices, and exchange documents. You agree not to misuse the site or submit false or fraudulent information.
8. Contact
Questions about these terms can be directed to Xcelsior Freightworks LLC, 3400 Wilcrest STE 170 PMB 40241, Houston, TX 77042, or by email at info@xcelsiorfreightworks.com.